Responsible Gaming at 7q7
We are committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Your wellbeing always comes first.
Our Commitment to Safe Play
At 7q7, we believe that gambling should always be a source of entertainment — never a financial necessity or a way to solve personal problems. We take our responsibility seriously and have built a range of practical tools to help our players stay in control at all times.
Our platform is strictly for adults aged 21 and above. We do not knowingly permit minors to register or play on 7q7. If you suspect underage gambling activity in your household, please contact our support team immediately so we can take appropriate action.
We strongly encourage all players to set personal limits before they begin playing, review their account activity regularly, and make use of the self-help tools available in their account settings. Gambling should be fun — the moment it stops feeling that way, our tools and team are here to help.
Player Protection Tools
Recognising Problem Gambling
Problem gambling can affect anyone regardless of background or income level. It is important to recognise the warning signs early. You may have a gambling problem if you notice any of the following:
- Spending more money on gambling than you can afford to lose
- Chasing losses by continuing to bet in an attempt to win back money
- Borrowing money or selling possessions to fund gambling
- Neglecting family, friends, work, or daily responsibilities due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Lying to loved ones about how much time or money you spend gambling
If any of these signs feel familiar, please take a break and reach out to our support team or a professional counselling service. You are not alone, and help is available.
How to Use Our Responsible Gaming Tools
All responsible gaming controls are accessible directly from your 7q7 account dashboard. Here is how to get started with each key tool:
- Deposit Limits: Go to Settings → Responsible Gaming → Deposit Limits. Enter your preferred daily, weekly, or monthly cap and confirm.
- Time-Out: Go to Settings → Responsible Gaming → Time-Out. Choose your preferred break duration and activate. Your session ends immediately.
- Self-Exclusion: Contact our support team via email to request permanent self-exclusion. This cannot be reversed once processed.
- Reality Check: Go to Settings → Responsible Gaming → Reality Check. Set your preferred reminder interval (every 30, 60, or 90 minutes).
If you cannot find a tool or need additional help, our support team is available around the clock. We are here to ensure your experience on 7q7 remains positive and within healthy boundaries.
Frequently Asked Questions
How do I set a deposit limit on 7q7?
Log in to your 7q7 account and navigate to Account Settings. Under the Responsible Gaming section you will find options to set daily, weekly, and monthly deposit limits. Changes to lower limits take effect immediately, while requests to raise a limit include a 24-hour cooling-off period for your protection.
What is self-exclusion and how does it work at 7q7?
Self-exclusion is a voluntary measure that permanently blocks your access to the 7q7 platform. Once activated, it cannot be reversed during the exclusion period. To request self-exclusion, contact our support team via email at [email protected]. We will process your request promptly and ensure your account is closed with no promotional communications sent to you.
Can I take a short break without permanently closing my account?
Yes. 7q7 offers a session time-out feature that lets you pause your account for 24 hours, 7 days, or 30 days. During this period you will not be able to log in or place any bets. Your account and funds remain safe and you can resume playing once the time-out period expires.
Is 7q7 suitable for all ages?
No. 7q7 is strictly for players aged 21 and above. We perform identity verification to confirm the age of every new account holder. Anyone found to be under 21 will have their account suspended immediately and any funds held pending review. We strongly encourage parents to use parental control software if minors have access to shared devices.
Get Help and Support
If gambling is causing distress in your life, you do not have to face it alone. Our team is trained to handle sensitive situations with discretion and compassion. Reach out anytime — there is no minimum threshold for seeking help.
Email our support team: [email protected]
We aim to respond to all responsible gaming queries within 2 hours. Support is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
Remember: gambling is meant to be entertainment. If it ever stops feeling that way, please use our tools, take a break, or talk to us. Playing responsibly means enjoying the experience on your own terms.
Ready to Play Responsibly?
Explore 7q7's games knowing our player protection tools are always available whenever you need them.